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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joyce Hurt

March 8, 2026

5  out of  5
rating by Joyce Hurt
"Trina has always been tremendous over the years with assisting my mother with anything pertaining to her policy and when I needed additional help, Raymond noticed that the forms I sent to the office were outdated and he was extremely helpful in sending the new forms and updating them in the system."
We responded:
"We appreciate your review, Joyce. We are so happy that you had such a wonderful experience with State Farm Agent Trina Noristani’s Team here in Springfield ! "
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Kitty Russell

February 28, 2026

5  out of  5
rating by Kitty Russell
"Trina has been my insurance agent for many, many years. I trust her completely and value her service. She is knowledgeable and responsive, as is her fellow Raymond Twyman. I am well served."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Springfield to know that you had such a wonderful experience with us here on State Farm Agent Trina Noristani’s Team."
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smallshop ding

February 25, 2026

5  out of  5
rating by smallshop ding
"Many thanks to Raymond from State Farm - Trina Noristani's team, for his helps finding me the best suitable insurance policies for my cars and house. Raymond fully answered all my questions and concerns with his super knowledge and patience. He always responded promptly to my emails and phone calls, explained issues in an easy understanding fashion. I highly recommend Raymond's profession to anyone looking for car/home insurance."
We responded:
"Thank you for the 5-star review, smallshop! Here on State Farm Agent Trina Noristani’s Team, we are proud to serve our community and appreciate your recognition. "
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Wakil

February 24, 2026

5  out of  5
rating by Wakil
"Olivia is not only professional and knowledgeable, but genuinely kind and trustworthy. She truly cares about her clients and goes above and beyond to make sure you feel supported and confident. It’s rare to find someone with her level of integrity and dedication. Highly recommend!"
We responded:
"Wakil, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Trina Noristani’s Team here in our Springfield office. "
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Eve Turner

February 19, 2026

5  out of  5
rating by Eve Turner
"Agent Trina Noristani has been absolutely top notch with handling my insurance matters. She and her staff has gone above and beyond the call of duty whenever I have called the office. As one of her clients for 32+ years, I highly recommend Trina Noristani State Farm Agent for insurance services."
We responded:
"Eve, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Trina Noristani’s Team!"
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Sheila Jackson

February 19, 2026

5  out of  5
rating by Sheila Jackson
"Trina and Bill are outstanding insurance agent providers. They take care of all my knees and I’ve been with them now for 18 years and they still got it going on."
We responded:
"Sheila, thank you for your wonderful review of State Farm Agent Trina Noristani’s Team!"
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Priscilla Owusu

February 19, 2026

5  out of  5
rating by Priscilla Owusu
"Olivia demonstrated a high level of professionalism and expertise in addressing my concerns.I greatly appreciated her knowledgeable guidance,as well as the support and reassurance she provided."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Trina Noristani’s Team! We deeply appreciate your kind words here in Springfield . "
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Tina Mulder

February 17, 2026

5  out of  5
rating by Tina Mulder
"Raymond was very knowledgeable and helped get our car and home insurance and RV insurance lowered. I would definitely recommend him for anybody looking for insurance."
We responded:
"Thank you so much for the 5-stars, Tina! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Trina Noristani’s Team anytime."
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Jay Perry

February 13, 2026

5  out of  5
rating by Jay Perry
""I called other day looking for quotes to switch insurance providers. Raymond Twyman was incredibly helpful, efficient, and informative.""
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Trina Noristani’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Essimi Menye

February 9, 2026

5  out of  5
rating by Essimi Menye
"I was really amazed to start 2026 with a very warm and efficient relationship with Noristani's office. In particular Olivia Roper gave me appropriate insights that helped me expedite the opening of my accounts."
We responded:
"Essimi, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Trina Noristani’s Team is just a call or email away!"
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Anthony Namnum

January 21, 2026

5  out of  5
rating by Anthony Namnum
"I called today looking for quotes to switch insurance providers. Raymond was incredibly helpful, efficient, and informative."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Trina Noristani’s Team. "
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Denise Young

December 23, 2025

5  out of  5
rating by Denise Young
"This office was very helpful with several transactions on one call. I answered a few questions and they took care of all the rest. I found them very thorough and easy to work with. Highly recommend."
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Nicholas Sims

December 12, 2025

5  out of  5
rating by Nicholas Sims
"Olivia did an amazing job, I couldn’t ask for anything more she understood my situation and saved me over $200 a month and she definitely should get recognized for the work she is doing at State Farm/Gainsco"
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Khadijah Mustafa

December 10, 2025

5  out of  5
rating by Khadijah Mustafa
"The tailored experience that I received from my Agent, Raymond Twyman, is unparalleled to many of my customer service experiences. When acquiring my insurance, Raymond took the time to ensure that I had everything I needed despite the fact that setting me up meant helping me outside of his work hours. Additionally, his wife and Agent Olivia Roper, was close by and able to lean in to get the process completed for me quickly and efficiently. When I had a battery issue and was stranded miles away from home, my first call was to Raymond, who gave me guidance on how to navigate the issue, along with providing reassurance that everything was okay, and that help was easy to source. It’s heartwarming to know that there are individuals like Raymond and Olivia who take the time to ensure that their clients are taken care of, and place that at the forefront of their priorities."
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mario Rodriguez

November 17, 2025

5  out of  5
rating by mario Rodriguez
"This has been the best experience I’ve ever had with an insurance company. I’ve stayed with Trina for years because she has always been extremely professional and reliable. Recently, I had the pleasure of working with Olivia, and I couldn’t be happier! Olivia is always on top of everything—making sure I’m fully covered, answering my questions right away, and continually looking out for my best interests. Thank you, Olivia!. I would 100% recommend this amazing duo to anyone looking for excellent service and genuine care!"
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Eric Rojas

November 3, 2025

5  out of  5
rating by Eric Rojas
"Trina and Raymond have both been very helpful. Every time I call them they answer all the questions that I have. Great customer service. I definitely recommend them."
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Shirley Braxton

October 21, 2025

5  out of  5
rating by Shirley Braxton
"Olivia was so wonderful and she explained things well and giving me the details of the price absolutely great"
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John Cole

September 25, 2025

5  out of  5
rating by John Cole
"Trina Noristani helped me so much in the process of me getting car insurance. Not only was the service quick but she gave me a quote based off what I I wanted, helped enlist me in programs to get me good discounts and ultimately gave me the best customer service I've experienced. I just want to say Trina thank you for helping me and I definitely recommend that if your in need of car insurance to go definitely ask for Trina and she will try her best to help you out."
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Quameisha Barnes

September 23, 2025

1  out of  5
rating by Quameisha Barnes
"I woud go through customer service directly. Extremely misleading and poor communication when errors are made."
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Isata Jabbie Barrie

September 19, 2025

5  out of  5
rating by Isata Jabbie Barrie
"Trina and her staff are very helpful in dealing with car insurance. I enjoyed exceptional customer service with great insurance quote from Trina and staff"
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Ves Up

September 11, 2025

5  out of  5
rating by Ves Up
"I would like to say thank you sooooo much Raymond for all your help. Thanks for always taking the time to explain my policy and calling me back when I’m not able to talk. Again I want to say thank you for all you do for me and my family even when it’s last minute."
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Reese Hensley

September 11, 2025

5  out of  5
rating by Reese Hensley
"Very efficient and great people who got everything I needed in less than 24 hours phenomenal!!!"
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Jennifer Faria

September 8, 2025

5  out of  5
rating by Jennifer Faria
"I am so grateful that i found Olivia with State Farm insurance! She is helpful, Professional and friendly helping me get the best price on insurance that hasn't been around for me for years. So I switched from Allstate. She also checks up on me,like she said she would. Very satisfied customer!"
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Sabreen

September 8, 2025

5  out of  5
rating by Sabreen
"Raymond was very helpful and patient while explaining the different life insurance policies. His professionalism does not go unnoticed!"
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Donald Littles

August 30, 2025

5  out of  5
rating by Donald Littles
"Tank you Mr Raymond for taking care of me by helping get insurance on my home and vehicle. Thank you for your awesome customer service"