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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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joe pompo

October 15, 2026

5  out of  5
rating by joe pompo
"I had a very great customer service with Raymond, He spent time to listen to all my questions and answered them , I'm happy my insurance rates are low .... Brave!!!!!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Bruce Nyman

October 9, 2026

5  out of  5
rating by Bruce Nyman
"Raymond was very helpful in getting my policy issued."
We responded:
"Thank you for the 5-star review, Bruce! We’re proud to serve the Springfield community and truly appreciate your support. "
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John Haynes

October 9, 2026

5  out of  5
rating by John Haynes
"I have been going through a total loss after an accident. I have had issues dealing with the claims department and assigned adjuster. Raymond from the office had been great and helping me out, calling the claims department for me and getting my claim moved along. He had been great!"
We responded:
"Wow, thank you for the 5-star review, John! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Annie Matis

October 7, 2026

5  out of  5
rating by Annie Matis
"Trina and her team went above and beyond to help my small business get exactly what we needed. The agent, Olivia, was particularly helpful and took extra time & care to make sure my needs were met. The quality of service and response time exceeded my expectations. I highly recommend them if you are looking for insurance!"
We responded:
"Thank you so much for the 5 stars, Annie! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Kenneth Barrett

October 7, 2026

5  out of  5
rating by Kenneth Barrett
"Every time I call or send an email with an issue or problem the response has been phenomenal. Raymond is off the charts with his Customer Service skills. I wouldn’t want any other Agent."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Beth Haynes

October 5, 2026

5  out of  5
rating by Beth Haynes
"I’ve been a client of Trina’s for years and she’s always taken great care of me. That extends to her entire team. I needed guidance on a claim and Raymond was wonderful and super helpful. He got back to me right away to answer questions and offered additional guidance to ensure a smooth process."
We responded:
"Beth, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Arfa Mehtab

September 28, 2026

5  out of  5
rating by Arfa Mehtab
"Raymond is really nice and helpful for everything he is amazing person"
We responded:
"Hi Iron, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Springfield.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Trina Noristani "
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Shaishav Shah

September 25, 2026

5  out of  5
rating by Shaishav Shah
"Trina, Nadja and Olivia are awesome . They are very helpful and polite . We have been working with them for almost 10 years are very happy with their service.
Olivia was very supportive today too."
We responded:
"Thank you so much for the 5 stars, Shaishav! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Janiece Jackson

September 22, 2026

5  out of  5
rating by Janiece Jackson
"I had an outstanding experience working with Raymond regarding my life insurance policy. From start to finish, he was professional, knowledgeable, and incredibly patient and answering all of my questions. He took the time to clearly explain my options and insured I understood every detail before making any decisions. His dedication to providing excellent customer service made the entire process, smooth and stress-free. I highly recommend Raymond to anyone seeking guidance with their life insurance needs. I truly appreciate all of his help and will gladly recommend him to family and friends. Janiece Jackson"
We responded:
"Thank you for the 5-star review, Janiece! We’re proud to serve the Springfield community and truly appreciate your support. "
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hamid azimi

September 22, 2026

5  out of  5
rating by hamid azimi
"olivia was a great person to work with she was pleasant knowledgeable and caring I love to work with her in the near future and I always recommend her to all my family with all insurance needs."
We responded:
"Thank you so much for the 5-star rating, hamid! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Trina Noristani "
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Mahmoud Ali

September 18, 2026

5  out of  5
rating by Mahmoud Ali
"Raymond has always been professional and caring.it is real easy to reach and speak with him. He handles the calls promptly and puts you at ease. Keep up the good work"
We responded:
"Thank you so much for the 5 stars, Mahmoud! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Jasmine J.

Jasmine J.

September 16, 2026

5  out of  5
rating by Jasmine J.
"I’ve been with this insurance company since I first learned how to drive, and I’ve always had a great experience! Trina is incredibly helpful, and Raymond is always quick, personable, and makes sure I’m getting the best rates and discounts available.

They remember their customers, even the little details which makes every interaction feel personal and comfortable. They’re always friendly, patient, and explain everything clearly whenever I have questions. I truly appreciate the level of service they provide and would definitely recommend them. Don’t hesitate to get insured with them."
We responded:
"Jasmine, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Trina Noristani and Team "
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constance boone

September 2, 2026

5  out of  5
rating by constance boone
"Raymond is excellent good customer service, he answered all my questions"
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Renee Bass

August 20, 2026

5  out of  5
rating by Renee Bass
"Trina has been phenominal over the last few years, giving me a great price on my vehicle, my son's vehicle and her associate team member Raymond Twyman was phonominal and quick in getting my bundle complete when I purchsed my new home. Less than 24 hours after checking about possible options, he presented a quality quote, literally saving me hundreds. Thanks to both of them!!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Adrien

August 20, 2026

5  out of  5
rating by Adrien
"Raymond is excellent good customer service he went above and beyond explaining my policy to me I just recently took out car insurance policy and make sure I didn’t need anything else. Thank you."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Springfield to know you had such a great experience with us. "
Profile photo of Jamiel Farhat

Jamiel Farhat

August 20, 2026

5  out of  5
rating by Jamiel Farhat
"Olivia is amazing! I highly recommend her for all your services. She walked me through all my options and explained which one was best suited for me. Great addition to Trina Nooristani’s team"
We responded:
"Jamiel, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Springfield insurance team! - Your State Farm Agent, Trina Noristani "
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tori Anderson

July 31, 2026

5  out of  5
rating by tori Anderson
"Olivia was an awesome agent to work with! She’s fast, attentive and friendly! I was so comfortable with the whole process. She’s one of the best agents I’ve had so far! 100/100. I was assisted with renters insurance and will be returning in the future for other reasons! Thank you Olivia!"
We responded:
"Hi tori, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Springfield.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Trina Noristani "
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Pierre Nash

July 31, 2026

5  out of  5
rating by Pierre Nash
"Olivia was amazing! She got me the most affordable coverage. Such a loving body to have in office. Such a blessing to have helped me today."
We responded:
"Thank you so much for the 5 stars, Pierre! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Chris Carter

Chris Carter

July 30, 2026

5  out of  5
rating by Chris Carter
"Excellent Excellent service. The best experience I have had getting Car Insurance. I literally have nothing negative to say! Great Job Raymond!!"
We responded:
"Chris, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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jose echeverria

July 21, 2026

5  out of  5
rating by jose echeverria
"There is a good service from state farm agent 's because explain of insurance and solve any issues fast ."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Springfield. "
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Diane Bell

July 18, 2026

5  out of  5
rating by Diane Bell
"Raymond & Trina are great people they help me &Ron out for anything good people"
We responded:
"Thank you so much for the 5 stars, Diane! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Shamima Nooristani

Shamima Nooristani

July 15, 2026

5  out of  5
rating by Shamima Nooristani
"Bill always on top of my accounts being up to date. His reminder calls are a life saver. Thanks, SNS"
We responded:
"Thank you for the 5-star review, Shamima! We’re proud to serve the Springfield community and truly appreciate your support. "
Profile photo of Karen Thompson

Karen Thompson

July 14, 2026

5  out of  5
rating by Karen Thompson
"Raymond was so kind and helpful when I needed to get renters insurance for my daughter. He was able to answer all my questions thoroughly and I was able to get her a policy quickly. Thank you! This office, and Trina and Raymond, are wonderful to work with!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Trina Noristani’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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j sell

June 29, 2026

5  out of  5
rating by j sell
"Thank you Raymond for providing your prompt and professional responses; and implementing our policy changes! Your friendly assistance was much appreciated!"
We responded:
"j, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Trina Noristani’s Team is just a call or email away!"
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Adela sanchez

June 24, 2026

5  out of  5
rating by Adela sanchez
"Raymond did a great job"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Springfield to know that you had such a wonderful experience with us here on State Farm Agent Trina Noristani’s Team."